![]() If the issue still occurs, where you are still getting prompted to install the Zoom Audio Device, but computer sound still doesn't work, then we will need to do the following to make sure an old. Once restarted > go to /download and have the client download the option of "Zoom Client for Meetings"Ĥ. Once uninstalled > have them Restart the device ( NOT a Shutdown, but an actual “Restart”)Ĭ. ![]() (This may require administrative privileges. (The name may be followed by a version number.) Click Zoom Plug-in for Outlook, then click Uninstall. In the list of Apps & features, find Zoom Plug-in for Outlook. While in the Zoom desktop app, click on the " " on the top left > from here select " Uninstall Zoom"ī. Start typing Apps and features, then click Apps & features when it shows up in the results. I know you've reinstalled numerous times, but attempt to uninstall/restart/re-install the Zoom client using the following steps to see if this helps:Ī. I know you said you have already given permissions, but verify that Zoom has permissions on the Mac. I would ensure that you are putting in your personal Mac login password and NOT your Zoom password when being promptedĢ. ![]() Hi to the community! There could be a couple of different cases with this.ġ.
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